Contact Us
How can we help?
Dear customers, If you have any questions or concerns, please do not hesitate to contact us.
We would love to hear from you, contact us on:
Email:
Amazon Customer Enquiries: service@zumimall.com
Wholesale and Business Enquiries: distributor@zumimall.com
Media and Partnerships Enquiries: media@zumimall.com
Online Email service time:
- US time: 6:00(PM)- 3:30 (3:30 AM) UTC/GMT -5:00
- Hong Kong time: 9:00(AM)-18:30(PM) UTC/GMT +8:00
- Europe time: 3:00 (3:00 AM)- 12:30 (12:30 PM) UTC/GMT +2:00
Call Support: (Phone customer service is not available until June. Sorry for the inconvenience. )
Closed on Saturday and Sunday!
For all other general inquiries:
Please check our FAQs page.