Shipping & Delivery Policy

Shipping Information Read the shipping information of ZUMIMALL carefully to know how your order is dispatched, how to track your shipment, and what the ownership, terms and risks are. Where We Ship Orders placed on ZUMIMALL official website can be shipped to the following countries and regions:

Shipping Area	Shipping To	Shipping From	Estimated Delivery Time
North America	the United States	the United States	3-20 Business Days
North America	Canada	Canada	3-20 Business Days
Europe	Germany	Germany	3-20 Business Days

Note: Orders to remote areas would take a little longer to be delivered. Please note that the delivery time depends on the address specified for the order.

Any delivery date given by us is our best estimate only, and ZUMIMALL cannot be held liable for any loss or damage suffered by you due to any reasonable or unavoidable delay in the delivery of your order.



Shipping Fees:

For order price below $32.99，charge $4.99
For order price above $33 and below $98.99， charge $7.99
For orders above $99.00， Free shipping

Note:Additional $5 for orders from remote areas.

I ordered more than one item. Will they all be delivered at the same time?
We try to make sure all your items reach you at the same time. Sometimes our products are not always sent together since different shipping options can be used, depending on the product. Once an item has been shipped, you will receive a shipment notification email.

Can I change the delivery address of my package after it has been shipped out?
Unfortunately, we cannot change the shipment once the product is en route.

What do I need to do when I received a different product than what I ordered?
Please contact customer support at shopify@zumimall.com.